Getting Started with LifeBank

For our full set of instructions, please download the PDF here. If you’re just after some assistance getting started, continue reading below for everything you’ll need to know.

Key features overview

  • Legally developed. Tells you exactly what critical details and documents you need to save

  • Collects and protects your important files directly and discreetly onto the data-key

  • Fully interactive. Easy to use interface

  • Safely keeps all of your data off the internet or cloud

  • Copy protected. Does not work if copied to any other device without Activation Key

  • Allows for unlimited users – perfect for the whole family

  • Very easy to update your files

  • Automatically saves your data

  • Allows you to print out hard copy backups

  • Name, date and time stamps your information page/form

  • Large clear visible text

  • Suitable for mac and pc

  • Password protection

  • Ability to drag and drop or scan documents onto LifeBank

  • Ability to share any file or document to a third party or to one’s own mobile device

System requirements

Mac

  • Mac OS 10.4 or higher

  • 1 GB ram.

  • USB 2.0 / 3.0

  • 333MHz processor

PC

  • Windows XP, Vissa, 7 or higher

  • 1 GB ram.

  • USB 2.0 / 3.0

  • 333MHz processor

Linux

  • LifeBank does not support use of the Application on Linux or Unix systems however the Application is known to work on Ubuntu 14.04 and 16.04.

You may need to adjust the permission settings on the USB directory when the data-key is mounted.

How to launch and register your LifeBank USB-key

  1. Connect the LifeBank USB-key to a Mac or PC computer

  2. Locate the USB-key on your computer (titled either USB or LifeBank).

  3. Click on and open it, ignore the folders and choose one of the three bottom icons:

    1. one icon opens the mac version

    2. the other icons open the pc version (32 or 64 bit).

  4. Click the version that will work on your computer and the app will launch.

How to launch LifeBank (A).png

A screen will now open for you and ask you to register (if you have not done so already).

How to launch LifeBank (B).png

After you have received an email with your Activation License Key – enter it here (with your name and registered email address).

  1. Read the licence terms.

  2. Click the ‘Agree and submit’ button to activate your data-key.

If you purchased the LifeBank download

You can install the downloaded software to your own USP-key, or directly to your computer or laptop.

You should have received both an email with your Licence Key and an email with a download link.

How to download LifeBank (A).png

  1. Download and save the file to any convenient location. This is just an installer application and will download the actual application when run.

  2. Open the file by double clicking or by right clicking and selecting “Run as administrator” or “Open” depending on how your operating system is configured.

  3. Fill in the email address making sure to use the same email address as the Download link was sent to; this is the email your licence key is registered to and other email addresses will be rejected.

  4. Fill in the Licence Key you were sent separately – be careful, if you copy and paste the licence key your email program/operating system may pick up extra “non-printing characters” (like spaces) and the key will not work.

  5. Click on the folder icon next to “Choose Folder” and choose the folder you want the application installed to. If you are installing to a USB this is likely to be the E or F drive but it may be called something else on your computer. If you are installing to your computer hard drive you may want to create a new folder first, just for LifeBank.

    1. Bear in mind that you can only activate the application to one device if you install it to a computer hard drive you will only be able to use it on that computer. If you install it to a USB Key you will be able to plug the Key into any Windows or Apple computer.

  6. Finally when finished click the “Install” button at the bottom of the installer screen and the installer will a show “Percentage Complete” counter.

  7. Please be patient, depending on the speed of your internet connection installation may take from a few seconds to some minutes.

Sharing LifeBank with a Trusted Person

Once you have installed LifeBank, we recommend contacting your Trusted Person as soon as possible to discuss:

  • What LifeBank is

  • What your trusted person’s responsibility for LifeBank will be

  • Ensure that your trusted person agrees to take on the responsibility for LifeBank

  • Where your LifeBank safe place is so it can be found if required

  • Details of the data-key and your computer passwords; and the location of any keys necessary to access LifeBank

  • Discuss how you want them to deal with the data-key if/when needed

  • The pro-forma email/letter, print it off, or email it to your nominated trusted person(s).

To help you decide on this important matter, click on the ‘My trusted person’ button within LifeBank. This section provides important information about the key responsibilities of your trusted person.

Trusted Person Section.png

Your trusted person will be responsible for finding your LifeBank data-key and responsibly dealing with its contents in case of an emergency; or if you are incapacitated or pass away.

The integrity of the LifeBank system relies upon you nominating someone trustworthy for this role. It may be a family member, a friend or one of your professional advisors (such as your accountant or solicitor).